Archives Tag: SLA

Google Extends 99.9% SLAs to Everyday Users

Google is proud to announce that they are extending their 99.9% SLAs (Service Level Agreements) to non-premiere users. I do have a small problem with this though. I love great SLAs, but when you offer something for free, there’s nothing you can get in return if their service indeed does go down. For example, if [...]

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