Google News, Inside.

Google recently announced that they are moving all of their support over to a forum rather than Google Groups.

This is a pretty big shift. The look is different, the feel is different, and the usability is different. It actually feels more like a forum now, rather than just a discussion group (which can be interpreted as the same, but I think they are different).

Here is the current list of products you can receive support for via this support forum system.

Here is a screen shot of what the new forums actually look like, from a discussion listing point of view (POV).

Overall, I’m really glad they made the transition to the new system. I think it will be far more effective than using Google Groups.