AdSense TOS Violation Reporting Moves to Web
Posted by jonathan at 11:05am EST on 08/26/2008
The AdSense team previously accepted TOS (Terms of Service) violation reports via email at “Google AdSense” <adsense-abuse@google.com>, but that is no longer available.
AdSense Abuse has moved to the web.
Good move? I think so, yes. Why? Scalability.
Having hundreds, if not thousands, of e-mails coming in everyday with TOS violation reports is not scalable at all.
Google has moved to a central AdSense “contact us” form which will let you do a number of different things, including “reporting a policy violation.”
With the new form, you can contact Google about,
- Account Issues
- Ad Troubleshooting
- Search Troubleshooting
- Generating Earnings and Reports
- Receiving Payments
- Referrals
- Invalid Clicks or Unusual Account Activity
- Report a policy violation
- Suggest a feature
So again, I feel this is a good move for Google. It’s definitely more scalable and manageable for them.
